Do you have a customer service question?

General Questions

 

Firstly, try our frequently asked question section of the website. This contains all kinds of information on the catalogue printing process, and how we work.

 

Specific Questions

 

Use our online helpdesk to ask any specific question that is not answered elsewhere.

 

Whatever the topic, whether it's accounts, delivery, artwork preparation or anything else our customer support team will take the matter up on your behalf as soon as possible.

 

This system will enable you to track any online issues that you have from your desktop.

 

Telephone Support

 

At European Print Group Ltd you will find real people behind a real business. The most efficient way to ask a question is via our online helpdesk. This will ensure that your enquiry is dealt with promptly and accurately. Every question is tracked and reviewed by the company management team on a daily basis.

 

You can choose the priority level of your enquiry so that we respond at the appropriate pace.

 

If you really do need to telephone us then please ring 0845 612 3005 and press option 1. On receipt of your call we will manually enter your enquiry into our support system and track it from there.